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You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].

Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.

If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

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Childline offers free, confidential advice and support whatever your worry, whenever you need help.

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More than 100 child sexual abuse image crimes being recorded by police every day

We’re urging the government to ensure children are better protected in private messaging environments.

  • Over 38,0001 child sexual abuse image crimes were logged by police forces in England and Wales in the past year, according to Home Office data.
  • Data shows that private messaging platforms are being exploited by criminals to share child sexual abuse material.
  • Together with Barnardo’s and the Marie Collins Foundation, we sent a letter to the Home Secretary and DSIT Secretary of State urging action to strengthen Ofcom’s current approach to private messaging.

The data in detail

Recently published Home Office data revealed police forces across England and Wales recorded 38,685 child sexual abuse image offences last year (2023/24), an average of more than 100 every day.

A separate Freedom of Information request2 we submitted showed that of the 7,338 offences last year where law enforcement recorded the platform used by perpetrators3 :

  • Exactly half (50%) took place on Snapchat.
  • A quarter took place on Meta products (11% on Instagram, 7% on Facebook and 6% on WhatsApp).

In addition, it revealed that child sexual abuse offences have reached record levels in Northern Ireland (859 crimes) and remain consistently high in Scotland (748 crimes).

Worried about a child?

You can contact the NSPCC Helpline by calling 0808 800 5000 or emailing [email protected]

Find out more

Letter to Home Secretary and DSIT Secretary of State

Along with the charities Marie Collins Foundation, Lucy Faithfull Foundation, Centre of expertise on child sexual abuse, and Barnardo’s, we sent a joint letter to Home Secretary Yvette Cooper and Secretary of State for Science, Innovation, and Technology Peter Kyle.

The letter expresses collective concern regarding Ofcom's final Illegal Harms Code of Practice published in December 2024. The charities argue that, as it stands, children will not be protected from the worst forms of abuse on private messaging services under Ofcom’s plans, despite this being a core aim of the Online Safety Act.

Ofcom has stated that user-to-user services are only required to remove illegal content where it is ‘technically feasible’. This exception creates an unacceptable loophole, allowing some services to avoid delivering the most basic protections for children.

Data from police forces on the number of recorded offences where the platform was known indicates private messaging sites are involved in more crimes than any other type of platform. Perpetrators exploit the secrecy offered by these spaces to harm children and go undetected.

We want the UK Government to push Ofcom to review and strengthen their most recent codes of practice on tackling this threat to children's safety online.

We're also calling for private messaging services, including those using end-to-end encryption, to make sure there are robust safeguards in place to ensure their platforms do not act as a ‘safe haven’ for perpetrators of child sexual abuse. End-to-end encryption is a secure communication system where only communicating users can participate. This means that service providers can be blinded to child sexual abuse material being shared through their platform.

Chris Sherwood, NSPCC CEO, said:

“There should be no greater priority for the Government than ensuring our children can grow up safe and well. But as it stands, the child protection system does not have all the tools it needs to take on this challenge.

“Public sector services are under significant strain and statutory funding is struggling to keep up with demand with children and families experiencing the fall out from the lack of available early, preventive help and the vital services they rely on for support. But there are ways to turn the current situation around our Six Point Plan to Protect Children lays out both the scale of the problems and a range of solutions.

“The NSPCC will play our part in transforming childhoods through our own services, partnerships, research and advocacy. But we cannot achieve the level of change needed without significant action by political leaders and government.

“Crucially, as the government delivers its Plan for Change, the voices of children and young people need to be heard in the corridors of power and help shape the decisions directly affecting them. The event we hosted today showed that politicians across the divide recognise this and are listening. Now we need to respond to what children and young people are telling us about their lives and – together – take the action needed to stop child abuse and neglect.”

Messaging apps used in abuse crimes

Insight from Childline provides further evidence of how young people are being targeted or blackmailed to share child abuse images via the calculated use of private messaging apps.

Last year, Childline delivered 903 counselling sessions to children and young people relating to blackmail or threats to expose or share sexual images online. This was a 7% increase compared to 2022/23.

One 13-year old girl4 said:

“I sent nude pics and videos to a stranger I met on Snapchat. I think he’s in his thirties. I don’t know what to do next. I told him I didn’t want to send him any more pictures and he started threatening me, telling me that he’ll post the pictures online. I’m feeling really angry with myself and lonely. I would like support from my friends, but I don’t want to talk to them about it as I’m worried about being judged.”

Support from Childline

Childline and IWF’s Report Remove tool helps young people under-18 report sexual images or videos that have been shared online to see if they can be taken down.

Childline is available for young people via the phone on 0800 1111 and online through the 121 chat on the Childline website.