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Contact the NSPCC Helpline

You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].

Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.

If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

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Under 18?

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

0800 1111

Contact Childline
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Update: Proposed changes at the NSPCC

We are now moving forward with changes proposed in the Delivering our Future programme, following the conclusion of the consultation on proposals shared in September 2025.


The Delivering our Future programme is designed to strengthen our organisational foundations and ensure we can continue protecting children for generations to come. The confirmed changes now being implemented include updates to staffing structures and ways of working.

An NSPCC spokesperson said:

"The NSPCC has a proud history of protecting children in the UK but like many other charities, we have not been immune to the challenges facing our sector. To ensure our work continues long into the future and that we can make an even greater impact we must invest in our future, confront economic challenges head on and focus our efforts so that we’re able to make the greatest difference in keeping children safe.

“Following a period of consultation, we have regrettably made some very challenging decisions around the size and shape of our workforce and the services we provide, including ending some time-limited local initiatives.

“We understand how difficult this will be for those affected, as well as for the wider NSPCC family. We are working with those impacted by these changes to ensure that they are fully supported through every step of this process including, where possible, identifying opportunities for redeployment across the organisation as well as providing careers coaching and wellbeing support.

“Everyone that works for, volunteers with and supports the NSPCC does so to change the lives of children, protecting them from abuse and neglect. Our work is only made possible by the commitment of our staff and the generosity of our supporters and volunteers, and we are incredibly grateful for their ongoing support. While these are tough decisions, we believe them to be the right ones to make sure the NSPCC is here for children and young people for generations to come."