Building confidence through conversations
Talking about online life does not need to feel like a big or difficult task. Small, regular conversations can make a real difference.
1. Start with connection, not concern

Show interest in your child’s digital world by asking simple, open questions about what they enjoy and who they connect with. You might say, ‘What do you enjoy doing online at the moment?’ or ‘Who do you usually talk to when you’re gaming or chatting?’
These kinds of conversations help children feel seen and understood, rather than monitored, making it more likely they will share their experiences with you openly.
2. Talk about changes together
When discussing the new rules, explain that these changes are about safety and wellbeing, while also acknowledging that they may feel frustrating or unfair for your child.
You might say, ‘There are new rules coming in to help keep young people safer online. I know that might feel limiting, but we can talk about it together.’
The government has highlighted that open conversations between children and their parents or carers are an important part of helping young people stay safe, make good choices and get help if something does not feel right.
3. Focus on skills, not just rules
Even with restrictions in place, children still need to learn how to recognise when something feels wrong, manage peer pressure, deal with upsetting content and ask for help when they need it.
These are lifelong skills that go beyond any single app or platform, and they will continue to support your child as they grow and their online world changes.
4. Keep the door open
Let your child know they can come to you about anything they see or experience online, and that they will not be punished for being honest. This includes if they experience anything harmful on a “banned” platform. It is the job of tech companies to implement effective age checks, and children must know that they have not broken any laws if they experience harm on these sites.
For example, you might say: "If anything ever worries you online, I’ll always listen first. You won’t be in trouble for speaking up."