Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 between 10am and 4pm, Monday to Friday, or by emailing [email protected] between 11am and 4pm, seven days a week. If you send an email when the service is closed, it won't be received, and we won't know that you've tried to get in touch.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Supported over 1.5 million children in more than 6,000 schools
Responded to just under 70,000 Helpline contacts from people with concerns about a child's welfare.
Worked directly with 1,558 children and families through our services such as Pregnancy in Mind.
Made 32,530 referrals to local agencies - like police and children's services
Assisted over 200 sporting organisations to develop and embed safeguarding policies, procedures and processes.
Trained 1,463 organisations via an NSPCC Learning National Training programme
"The support I received helped me to feel like a worthwhile person. The NSPCC made me feel as though I was believed and they believed in me. Trust was a big thing for me."
- Annie
What we do
*This quote is based on real Childline service users but isn't necessarily a direct quote. Potentially identifying details have been changed to protect the identity of the child or young person involved.