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Contact the NSPCC Helpline

You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].

Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.

If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

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Under 18?

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

0800 1111

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Share your story

If you've faced abuse or neglect, online harms, or any of the issues the NSPCC or Childline support children with, and would like to share your story with us, you can use this page to get in touch with our Lived Experience team.

Thank you for expressing an interest in sharing your story with us. We use stories of individuals’ experiences to raise awareness of our work in the media, to campaign for changes in the law and for fundraising purposes, but only ever with your permission.

What happens if I decide to fill in the form?

We know sharing your story can be a big step. We want you to know that everything you tell us will remain anonymous. And we won't share anything without speaking to you first.

If you decide you’re ready to talk to us, a member of our Lived Experience team will be in touch to speak with you.

If you're worried about a child, even if you’re unsure, contact our Helpline. Call us on 0808 800 5000, email [email protected] or fill in our online form.

Please fill in this form if you want to share your experience.

We will only use these details so that a member of our Lived Experience team can contact you. We will never pass on your details to any other organisations to use for their own purposes and you can find out about how we use and look after your data by reading our privacy policy.

 

If you decide that you no longer want us to contact you, please contact our Lived Experience team at [email protected].

 

If you wish to share your story with us about your personal experiences, then please click submit below.

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