
Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 between 10am and 4pm, Monday to Friday, or by emailing [email protected] between 11am and 4pm, seven days a week. If you send an email when the service is closed, it won't be received, and we won't know that you've tried to get in touch.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Is my child ready to be home or out alone?
Deciding when it’s safe for your child to be left home, or go out on their own can be difficult. There are so many things to think about – including whether your child feels comfortable and ready. This quiz is designed to help reduce that worry, by helping you make the right decision for you and your child.
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