Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 between 10am and 4pm, Monday to Friday, or by emailing [email protected] between 11am and 4pm, seven days a week. If you send an email when the service is closed, it won't be received, and we won't know that you've tried to get in touch.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
This October, join thousands of pupils across the country taking part in the NSPCC Kindness Challenge and supporting Childline.
What is The Kindness Challenge?
The challenge is a fun, meaningful way for pupils to learn about empathy, teamwork, and making positive change in their world.
By wearing a heart, pupils can proudly demonstrate their intent to kindness and by completing our free worksheets and activities you can start a new term setting the foundations for the year ahead.
Every act of kindness, heart worn and pound raised helps support Childline, making sure children always have someone to listen.
Three steps to take part
2: Plan
Use our free, ready‑made resources and activity ideas to build kindness into your school day.
3: Spread kindness
Encourage pupils to wear hearts, complete acts of kindness, and raise money to support Childline's vital work.
"The Kindness Challenge was received so well across our school, including children, teachers and parents. It gave us the opportunity to make kindness the priority during our first term.
Kindness is so important and being able to promote it, using the NSPCC resources, was a great way to get the whole school talking about kindness and actively demonstrating it at playtimes and lunch times.
The children really got onboard with this initiative and were thrilled to be raising money at the same time."
Emily Loveridge, Assistant Head Teacher, St Josephs, Sheffield
Free resources
When you register, you'll get exclusive access to our Kindness Challenge resources including:
- Kindness challenge worksheet for pupils to plan what acts they’ll do
- Assembly plan and slides
- Activity sheets
- Posters
- Case study sheets which can be used with pupils
- Empathy, generosity, mindfulness, respect and self-compassion activities
- Kindness act ideas
- Sponsorship form, paying in information and fundraising advice
Competition time!
Win a school visit from author Clare Luther
We’re excited to be teaming up with children’s author Clare Luther. Check out Clare’s Kindness Challenge resource when you sign up.
Sign up by the 21st September 2026 to be entered into a prize draw for a chance to win a set of Clare Luther books, or a visit to your school or nursery from Clare.
Read the full terms and conditions.
Win a Fonetti subscription for your school
We've also partnered up with Fonetti, the award-winning read-aloud app and portal!
When you sign up, you'll have the chance to enter a Competition to win a Fonetti school subscription. All you have to do is submit the top 10 of your pupils Kindness stories. Fonetti will include some of the top submissions in a special Kindness Challenge read-aloud book! The top 10 submissions will win a full subscription for their school, and all pupils whose entries are published in the book will win a personal subscription.
Watch our Kindness Challenge videos with Katie Piper
Childline
Childline has been supporting children and young people for 40 years. Our Childline service gives children and young people a voice when no one else is listening. Whatever problems or dangers they face, we give them somewhere to turn to for support when they need it.
Bullying, mental health, troubles at home – there are many reasons young people may need to call Childline.
As well as online 1-2-1 counselling, children and young people can also speak to Childline counsellors by sending an email from their Locker or by calling 0800 1111. They can also explore a range of other useful Childline tools and advice for all sorts of issues they may be dealing with.
"I’m so grateful to Childline for listening to me. I feel like I can talk about all the things I’ve been going through and can say exactly how I feel knowing that I won’t be judged. Childline have helped me loads! Thank you for all your support!"
Girl, aged 14
