Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Letter from Santa enquiry form
Our Letter From Santa elves are on hand to help.
We have a list of frequently asked questions to answer your query. If you need further help please fill in the form below.
Please note it can take up to 2 working days to respond. If your query is urgent, please phone us on 0344 4170322 (lines open between Monday to Friday 9am – 5pm, excluding bank holidays).
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