Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Thanks for getting in touch
Thanks for completing our Letter from Santa enquiry form. We'll be in touch within two working days.
If you have another query, our frequently-asked-questions page could help you.
If you'd prefer to speak to a member of our team over the phone, then call Supporter Care on 0344 4170322. We're here to take your call from Monday to Friday, 9am until 5pm (excluding bank holidays).
Worried about a child?
If you have any concerns about a child, trust your instincts and get in touch with the NSPCC Helpline.
Our specialist team will listen, advise and take any action needed.
