Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 between 10am and 4pm, Monday to Friday, or by emailing [email protected] between 11am and 4pm, seven days a week. If you send an email when the service is closed, it won't be received, and we won't know that you've tried to get in touch.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Thanks for getting in touch
Thanks for completing our Letter from Santa enquiry form. We'll be in touch within two working days.
If you have another query, our frequently-asked-questions page could help you.
If you'd prefer to speak to a member of our team over the phone, then call Supporter Care on 0344 4170322. We're here to take your call from Monday to Friday, 9am until 5pm (excluding bank holidays).
Worried about a child?
If you have any concerns about a child, trust your instincts and get in touch with the NSPCC Helpline.
Our specialist team will listen, advise and take any action needed.
