£1.6 million funding announced for the NSPCC Helpline

Government announces funding to help people report concerns about vulnerable children.

Last year the NSPCC Helpline responded to almost 73,000 contacts from people with concerns about a child's safety and welfare.

We are thankful for the Government's funding at this time, allowing us to expand our Helpline capabilities and supporting our trained professionals to be there for the contacts we're receiving. We'll also be able to fund greater promotion of the service so many more adults will know how and where to seek advice and support, while also raising concerns about the safety and wellbeing of children.

The coronavirus situation has created new risks for some children during lockdown, and exacerbated others. It's vital that everyone recognises the signs of abuse at this time and contacts the NSPCC Helpline with any concerns about a child's wellbeing, particularly as frontline professionals may not be able to maintain their usual contact.

The NSPCC Helpline can be reached 24 hours a day by email – help@nspcc.org.uk - or through its online reporting form. Our team of experts can also be called Monday to Friday 8am-10pm or 9am-6pm at the weekends on 0808 800 5000. It will be open until 10pm as a one off on Sunday April 19th.


Peter Wanless, NSPCC CEO, said:

“Unfortunately home is not always the safest place for a child to be, and with schools closed and access to many vulnerable children by teachers and social workers more limited the onus falls on all of us to be on the look-out for the signs of abuse and neglect.

“The NSPCC Helpline is a crucial cog in the child protection system and this funding will enable us to both increase awareness of our team of experts operating across the country and to expand their capability to provide a safe and confidential space deal for the rising number of adults concerned about children as a result of the coronavirus crisis.”

Worried about a child?

Contact our trained helpline counsellors for help, advice and support.

0808 800 5000

Report a concern