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Contact the NSPCC Helpline

You can contact our Helpline by calling 0808 800 5000 between 10am and 4pm, Monday to Friday, or by emailing [email protected] between 11am and 4pm, seven days a week. If you send an email when the service is closed, it won't be received, and we won't know that you've tried to get in touch.

If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

Find out more
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Under 18?

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

0800 1111

Contact Childline
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Advice for families

Whatever family life brings, we're here to help.

There's no such thing as a perfect parent. One day all's calm, the next it's chaos. However it's going, you can access all our parental advice webpages below.

PLEASE NOTE

We also have advice and support for everyone about abuse and keeping children safe. If you're worried about a child, contact our Helpline.

Illustration credits
Top banner image: Maria Grejc
Staying safe online: Social media – Janice Chang; Talking to your child about online safety – Ana Yael; Online wellbeing – Harriet Drewe.
All others: please see individual pages for details.