Questions about Letter from Santa?
All the information you need should be in our FAQs page:
Otherwise, our Supporter Care team are here to help, please call them on 03444 170 322. Lines are open Monday to Friday, 9am–5pm, excluding bank holidays. Please have your order number to hand (if you have one), so our team can help you faster.
More ways you can support us
Support us while you shop
From colourful stationery to kids' lunchboxes and gifts, we've got something for everyone.
Play the NSPCC Weekly Lottery
Enter the NSPCC Weekly Lottery for just £1 a week and you could win big!