Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 between 10am and 4pm, Monday to Friday, or by emailing [email protected] between 11am and 4pm, seven days a week. If you send an email when the service is closed, it won't be received, and we won't know that you've tried to get in touch.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Last winter, 3,430 children called Childline about abuse.
For too many children like Sarah, Christmas is the most dangerous time of the year. When schools close, children experiencing abuse become trapped at home. Please help us answer more calls from children with nowhere else to turn to.
Your donation could be the lifeline a child needs this Christmas. Please give what you can today.
"Christmas was about being as quiet as I could be to protect myself and everyone around me. I was trapped.
I wanted to run away but I knew I couldn’t, so I’d call Childline and for that short time, I felt safe."
Sarah*
How your donations make a difference
Last winter, 3,430 children called about abuse. Thanks to you, we were there to answer.
Just £4 could help answer a child’s call or message to Childline.
On average, a child contacts Childline every 45 seconds.
There are lots of ways you can support our work if you aren't able to do so online.
- Call us
Call our team on 020 7825 2505 to donate
- Send us post
Use our postal form to set up your regular gift.
Always here for children
Bullying, mental health, troubles at home, there are many reasons young people may need to contact Childline.
However, thanks to you, Childline is there to support children and young people when they need it most.
Our Childline counsellors are there for young people every day of the year. Whatever issue young people are going through, no matter how big or small, our counsellors are here to listen and help.
As well as online 1-2-1 counselling, children and young people can also speak to Childline counsellors by sending an email from their Locker or by calling 0800 1111. On the Childline website, they can explore a range of other useful Childline tools and advice for all sorts of issues they may be dealing with too.
More ways you can support us
Meeting standards
We've agreed to stick to a strict set of codes and a fundraising promise, which means we treat our supporters and donors with respect, fairness and honesty and we are always clear about how we raise money
How your money is spent
Almost 75p in every £1 we spend goes directly to helping children and young people. This includes working with children and families, our helplines, our Schools Service and child protection and awareness campaigns like PANTS. Read our latest Annual Report (PDF).
Any questions?
If you have a question about donating or if you'd like to set up, amend or cancel a direct debit, or to pay a legacy gift, our Supporter Care team is on hand to help.
Call us Monday – Friday 9am-5pm or complete our form below. Calls may be recorded for training purposes.
*This is a direct quote from one of our lived experience advocates The photograph has been posed by a model.
DISCLAIMER
Your donation could help us fund services like our Helpline and Childline, or it could go towards our therapeutic services. Wherever the need is greatest, that’s where your donation will go.