Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
One call to Childline could change everything for a child who needs us.
Abuse, mental health, bullying – there are many reasons young people need to call Childline. Whatever problems or dangers they face, Childline is here 24/7, 365 days a year, to give children somewhere to turn to when they need it most.
Will you donate today and help us answer the next urgent call?
"The shouting is unbearable, and I can’t take the beatings anymore.
"I want to tell someone, but when I try, I can’t make myself say it out loud.
"I want to be able to tell someone before half term, I can’t be in the house with him the whole time."
Luke, 15*
Why your sponsorship matters
In 2024/25, Childline delivered over 160,000 counselling sessions with children and young people.
A child will contact Childline every 45 seconds on average.
In 2024/25 there were over 11,500 Childline counselling sessions about abuse and neglect.
"Today a 13 year old girl confided in me that she is suffering from anxiety which is so bad that she struggles to leave her home. She told me that she is feeling scared and she doesn’t know how to go on anymore.
"She thanked me for being here for her today when she didn’t feel she had anyone else she could talk to.”
Counselling session from the Birmingham base with a 13 year old girl.
Meeting standards
We've agreed to stick to a strict set of codes and a fundraising promise, which means we treat our supporters and donors with respect, fairness and honesty and we are always clear about how we raise money
How your money is spent
When you sponsor a call your donation is restricted to our Childline service which enables us to answer contacts from children no matter what their worry or concern or method of contact.
Around 75p in every £1 we spend goes directly to helping children and young people. This includes working with children and families, our helplines, our Schools Service and child protection and awareness campaigns like PANTS. Read our latest Annual Report (PDF).
Any questions?
If you have a question about donating or if you'd like to set up, amend or cancel a direct debit, or to pay a legacy gift, our Supporter Care team is on hand to help.
Call us Monday – Friday 9am-5pm or complete our form below. Calls may be recorded for training purposes.
DISCLAIMER
Children and young people can contact Childline via phone, 1-2-1 chat or email. Your donation could go towards answering any method of contact