Our promise to you Your support helps us change children's lives for the better - that will always be our priority
We know that you want to change children's lives and expect us to spend your money wisely on behalf of children. We also know that media coverage on how we spend your money can sometimes be unsettling. That's why we wanted to share our promise to you.
The NSPCC's commitment to supporters
- We will always tell you about how you are helping to change children’s lives so you know how your money is being spent
- We will always take action if others acting on our behalf fail to meet our high standards
- We will never phone you unless you have expressed an interest in the work of the NSPCC
- We will always check first that you’re happy to speak to us when we phone
- We will never sell your data to anyone else or share it without your permission*
- If you tell us you don’t want to hear from us again, or want to hear from us less, we will respect that
We're committed to acting ethically and with integrity both internally and in our business relationships, and we expect the same high standards from the organisations we work with. Our ethical values and procurement principles are communicated to our suppliers, and new suppliers are asked to evidence that they share our values. We'll never knowingly support or do business with organisations in any way connected with slavery, human trafficking or child labour.
The procurement process aims to ensure NSPCC achieves value for money and that preferred suppliers meet or exceed our requirements in respect of ethical procurement. Suppliers are asked to demonstrate that they embrace diversity, understand the risks within their own supply chain and remunerate their staff fairly.
The NSPCC’s supply chain is predominantly UK based and is compliant with UK legislation. We take a risk based approach to purchasing, applying increased levels of scrutiny to high risk supply categories such as goods sourced from overseas. We focus our scrutiny on the policies, procedures and controls demonstrated by our direct suppliers, recognising that it is not always possible for us to have a close relationship with all parties in a supply chain.
How you're making a difference
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