Children's services

Our services support children and families throughout the country.

We provide therapeutic services to help children move on from abuse, as well as supporting parents and families in caring for their children. We help professionals make the best decisions for children and young people, and support communities to help prevent abuse from happening in the first place.

To do this, we work directly with children and families in our service centres across the UK and Channel Islands and through innovative projects such as Together for Childhood

Our Scale-up Unit works with other organisations to help them deliver and test our programmes locally and sharing what really works, to help even more children and families.

Find out more about our services and how to access them.

Working with families

Baby Steps is a service that helps people prepare for becoming parents.

Pregnancy and the first few weeks after the baby’s birth are a really good time to reach out to new parents, help them build bonds with their baby and give them support.

The benefits of helping parents at this early stage can last a lifetime.

Who is it for?
New parents, who are less likely to get support, such as antenatal classes, during pregnancy. This can include parents who are under 20, have a drug or alcohol problem, are a victim of domestic abuse, have severe money problems or no social support networks.

Baby Steps takes place from the 7th month of pregnancy until after the baby is born.

Where is Baby Steps available?
Blackpool; Catterick; Jersey; Leeds/Bradford; Swansea; Swindon Borough Council. 
Get in touch with one of these service centres.

Find out more at NSPCC Learning

Building Blocks helps parents develop practical skills and ways to cope with the pressures of bringing up a child.

Often parents who need support don’t get help when they need it. This puts children at higher risk of harm in the long-term. We developed this service so parents can feel more confident about caring for their child and keeping them safe.

Sessions are delivered by 2 practitioners, 1 from the NSPCC and another from a local partner agency. They work with families in their homes.

Who is it for? 
Parents and carers who are expecting a child, or have children under the age of 7. In some circumstances Building Blocks will be offered to children older than 7. 

Where is Building Blocks available?
Coventry; Grimsby; Newcastle upon Tyne.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Looking after a crying baby is hard but for some families it can lead to stress, depression and relationship problems. In extreme cases, parents may become angry and harm their baby. 

Our short film, Coping with Crying, prepares parents for the stress they might feel when their baby won’t stop crying and helps them to cope better. It aims to prevent non-accidental head injuries.

Who is it for? 
Coping with Crying is an online training course available to community health and social care organisations to deliver as part of their service provision for new parents and babies. 

Where is Coping with Crying available?
Coping with Crying in an online course. Find out more on NSPCC Learning.

Minding the Baby helps mums give their babies the best possible start in life.

Helping mothers understand their child’s needs can mean children need fewer support services as they get older.

Minding the Baby continues for 2 years and includes practical advice on feeding, finances and housing.

Who is it for?
First-time mums, aged 19 and under, or aged 20-25 and receiving means-tested benefits.

Where is Minding the Baby available?
Glasgow; Sheffield; York.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Parents Under Pressure™ supports parents who are on a drug or alcohol treatment programme, helping them to stay on track.

Getting parents the right support as early as possible helps them build healthy relationships with their children.

We provide advice to parents on how to deal with challenging behaviour and how to deal with their own emotions. 

Who is it for? 
Parents being treated for drug or alcohol problems, who have children under 8. They must also be able to understand spoken English.

Where is Parents Under Pressure™ available?
Blackpool; Coventry; Glasgow; Swindon; Warrington; York.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Pregnancy in Mind supports parents during pregnancy and the first year after birth.

It aims to help parents manage any difficulties they’re facing, such as anxiety or depression. It uses a range of activities including mindfulness, active relaxation and peer support.

Who is it for?
Expectant parents who are in the middle trimester of pregnancy (12-28 weeks)

Where is Pregnancy in Mind available?
Camden; Leeds; Swindon; Tidworth.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Steps to Safety is a programme for families living with domestic abuse. It’s one of our early help programmes, which means we offer support to families at the earliest stage, to give children the best possible start.

Acting early to help adults change their behaviour can stop incidents from happening in the future.

Who is it for?
This service is for couples who:

  • are expecting a child, or have a child under 5
  • are living together at the beginning of the programme
  • want to learn how to improve their relationship.

Steps to Safety isn’t designed to keep families together where there’s a risk to parents or their children. These families should speak to their social worker or contact the NSPCC helpline.

Where is Steps to Safety available?
Belfast; Coventry; Southampton; Swansea.
Get in touch with one of these service centres

Overcoming abuse

Domestic Abuse, Recovering Together (also called DART™) helps mothers and children rebuild their relationship after experiencing domestic abuse.

Mothers and children sometimes don’t want to talk about what’s happened because they don’t want to upset each other.

Supporting them to rebuild their relationship is really important to help children overcome the immediate and long-term negative effects of domestic abuse.

Who is it for? 
Children aged 7-14 can be referred to DART™ if the abuser is no longer part of the household.

Where is DART™ available?
We're helping other organisations to deliver DART™ in their areas. If you are looking to deliver DART™, let us know by emailing

Find out more at NSPCC Learning

Hear and Now helps children who may have been sexually abused to find ways to talk about it, work out their feelings and feel better.

We also talk to their parents or carers to help the whole family.

Who is it for?
Children aged 4 to 18 who professionals are concerned about.

Where is Hear and Now available?
Camden; Craigavon; Gillingham; Newcatle upon Tyne; Peterborough; Sheffield; Swindon; Warrington; York.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Letting the Future In is a service for children who’ve experienced sexual abuse. It helps children rebuild their lives so they can overcome the past and look forward to the future.

It’s a therapeutic service which allows children to express themselves through play. They can work safely through past experiences and start to move on.

We also work with parents or carers, to help the whole family.

Who is it for? 
Children aged 4-17 who’ve been sexually abused can be referred to this service.

We’ve also adapted this service for learning disabled children between the ages of 4 and 19, available in Camden, Craigavon, Gillingham, Peterborough, Prestatyn, Sheffield, Swindon, Warrington and York.

Where is Letting the Future In available?
Camden; Carlise; Craigavon; Croydon; Foyle; Gillingham; Jersey; Newcastle upon Tyne; Peterborough; Plymouth; Prestatyn; Sheffield; Southampton; Stoke on Trent; Swindon; Warrington; York.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Children in care may not understand why they don’t live with their birth parents or the reasons why they entered care. This can affect their mental health.

Through our Life Story Work service, we support children in care where there are concerns about their emotional well-being. We help them build a clear sense of their identity, have a better understanding of what’s happened to them and help them get back on track.

Life Story Work celebrates a child or young person’s achievements. We recognise the resilience they’ve shown by overcoming adversity and help them see themselves in a positive light.

The service can last 6 to 9 months. By the end, the child will have produced a product (such as a book or a film) and have gained knowledge and experience they can continue to use in the future.

Who is it for?
We work with children aged 8 to 17 who may have had multiple placements or may not understand why they came into care. The aim is to help them build their self-esteem, while providing knowledge about their situation that helps them understand the past.

Where is Life Story Work available?
Liverpool; Nottingham.
From late January 2019: Gillingham; Prestatyn; Sheffield.
Get in touch with one of these service centres

Positive Pathways offers children and young people help and support to deal with problems affecting their life, happiness or well-being.

The service helps to improve the young person’s confidence, skills and strengths, so they’re better prepared to cope with any future problems. It can help address a range of problems which could be affecting their life, including:

  • problems with relationships
  • peer pressure, bullying or problems with friends
  • family issues
  • coping with feelings like anger, sadness or rejection
  • low self-confidence
  • issues at school
  • managing anxiety.

Who is it for?
Positive Pathways provides support and advice to:

  • children and young people aged between 7 and 18 (young people can be referred up to their 19th birthday.) Younger children may be considered, depending on the individual
  • children and young people living with their parents or in care
  • children in need
  • children subject of child protection planning.

Where is Positive Pathways available?
Croydon; Gillingham; Liverpool; Southampton; Tidworth.
Get in touch with one of these service centres

Protect and Respect supports children and young people who have been sexually exploited, or are at risk of it happening.

We help children so they’re less vulnerable to sexual exploitation, however and wherever it happens.

Who is it for? 
This service is open to children and young people aged 11-19 who are vulnerable to sexual exploitation or who have been sexually exploited.

Where is Protect and Respect available?
Belfast; Camden; Cardiff; Carlisle; Craigavon; Croydon; Foyle; Liverpool; Nottingham; Peterborough; Prestatyn; Sheffield; Swansea.
Get in touch with one of these service centres

Find out more at NSPCC Learning

The New Orleans Intervention Model is a service that helps social workers and judges decide whether a child should stay with their birth family or enter care permanently.

Moving in and out of care is very disruptive and can have long-term effects on a child’s mental health. But some effects can be prevented if they’re placed in a secure, loving home early in life.

Who is it for? 
We work with the birth parents and foster carers of children aged between 6 months and 5 years old. The children must be in local authority care for the first time, in a foster or kinship care placement.

We help parents to understand the effects of their own early experiences, recognise the importance of their role as parents, learn ways to make sure their children are safe and protected, and access associated support, such as alcohol misuse services.

We also support foster carers, helping them to meet the needs of children in their care.

Decisions about who the child should be permanently placed with are only made after the treatment phase. This decision is based on whether the parent is able to build their relationship with the child.

Where is the New Orleans Intervention Model available?
Croydon; Glasgow.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Being made to go to court can be very scary for a child. Our Young Witness Service supports young people who have to attend court as a witness.

The service can reduce the stress they experience, prevent further trauma and help them give the best evidence they can.

Watch the video above to find out more about how the service works, and how it helps young people avoid more stress.

Who is it for? 
We provide support in Northern Ireland for young prosecution witnesses (under 18), in all types of criminal cases, as well as their parents or carers.

Where is Young Witness Service available?
Antrim; Belfast; Londonderry; Newry; Portadown.
Get in touch with one of these service centres

Find our more at NSPCC Learning

Preventing sexual abuse

In Ctrl is a group work programme for children and young people that aims to help them keep safe and prevent online sexual abuse. It lasts up to 8 weeks and can be delivered 1-to-1 when a child or young person needs extra support.

Who is it for?

This is a service for children aged 9-13 who may have existing vulnerabilities due to previous adverse experiences in their childhood. These adverse experiences may include physical, sexual, domestic or emotional abuse, neglect, parental ill health or substance use or absence or separation from parents.

Our practitioners support parents, helping them understand the work that is being offered to their children and the opportunity to discuss any concerns they have online.

Where is In Ctrl available?

Belfast, South Wales, Coventry, Leeds and Bradford.
Get in touch with one of these service centres.

The National Clinical Assessment and Treatment Service (also called NCATS) works with children and young people at risk of harming other children sexually.

We run this service because children and young people with harmful sexual behaviour harm themselves and others. Those who develop harmful sexual behaviour have usually experienced abuse and neglect themselves.

Depending on the results of the assessment, we might recommend treatment or care that works with the young person on their own, or with the family.

Who is it for? 
Children and young people up to the age of 21 can be referred to NCATS for reasons such as:

  • they have a history of harmful sexual behaviour
  • they have convictions of sexual offences.

Treatment is tailored to the child, so the length of time we work with them depends on their needs.

Where is NCATS available?
NCATS is based in Camden, north London, but is available nationwide. Get in touch to find out more by calling 020 3772 9905 or emailing

Find out more at NSPCC Learning

Turn the Page helps young people overcome feelings that have made them harm another child sexually.

The programme aims to help young people change their behaviour by helping them realise what they’re thinking and feeling, and then how to manage their actions.

Who is it for?
Children and young people aged 5-18 who professionals are concerned about.

Where is Turn the Page available?
Belfast; Bradford; Camden; Cardiff; Carlisle; Coventry; Craigavon; Grimsby; Newcastle upon Tyne; Peterborough; Plymouth; Stoke on Trent; Warrington.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Women as Protectors helps mums and carers who are in contact with a man who may cause sexual harm to their children.

With the right support, women can give essential protection to their children. Group sessions help mums and carers gain the confidence they need to keep their children safe.

Who is it for? 
Any woman who is:

  • in a relationship with a man who may cause sexual harm to her child
  • expecting a man to return, who might be a sexual risk to her child.

In optional sessions for the children in the family, they can talk about their feelings. We help them build their confidence and understand who can support them.

Where is Women as Protectors available?
Belfast; Croydon; Nottingham; Stoke on Trent; York.
Get in touch with one of these service centres

Find out more at NSPCC Learning

How we’ve made a difference to children’s lives

“I was introduced to Amanda at the NSPCC. She told me that she was going to help me come to terms with what had happened.”

Find out how our Letting the Future In service helped Madeleine recover from abuse.

Read Madeleine’s story

“I felt he’d finally let go of his anger. The NSPCC’s work with my children gave them the light back behind their eyes.”

Margaret talks about how our DART™ programme helped her family after domestic abuse.

Read Margaret’s story

How to get a place on our services

You can be referred to our services by someone who already helps you, like a midwife, social worker, teacher or children’s centre worker.

You can also join some of our services yourself. Find out which services are available in a service centre near you and get in touch directly.

Find a service centre near you

You may also be interested in


Our Childline service offers help and support to thousands of children and young people whenever they need us. 
Read about Childline

NSPCC helpline

Through the NSPCC helpline, we offer help, advice and support to thousands of parents, professionals and families.
Read about our helplines

Do you work with children?

Visit NSPCC Learning for information, resources and training to help you deliver our services for children and families across the UK.

Find out more about our children’s services

How you can help us in our work

Volunteering for NSPCC and Childline

Join the fight for every childhood through one of our volunteering opportunities.
Volunteering for NSPCC and Childline

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You can help change children's lives by taking on an event in support of the NSPCC.
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In the average primary school class, at least 2 children have suffered abuse or neglect. Donate now and help protect children today and prevent abuse from happening tomorrow.

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Names and identifying features have been changed to protect identity. Photographs have been posed by models.