NSPCC Helpline Helping adults protect children
Whether you want support and advice, or you’re worried about a child, we’re here to help.
The NSPCC Helpline is staffed by trained professionals who can provide expert advice and support. We’re here if you’re concerned about a child, if you’re a parent or carer looking for advice, or if you’re a professional in need of information and guidance.
Due to an increase in demand across our service, our voice Helpline is currently operating between the hours of Monday to Friday, 10am - 4pm. However, you can contact us 24 hours a day by email at help@nspcc.org.uk. It's free and you don't have to say who you are. If you think a child is at immediate risk of harm, please call the police on 999.
Abuse can stop with a call to the NSPCC Helpline. Will you help us answer every call?
Worried about a child?
Whatever you’re worried about, contact the NSPCC Helpline. We’ve got advice to help.
If you are emailing to report a concern about abuse, please include the child or children's names and address if possible. We need this information to take steps to keep the child or children safe.
Need to contact us in Welsh?
Pan fyddwch chi’n ffonio’r llinell gymorth gallwch chi ddweud eich bod eisiau siarad mewn iaith arall. Byddwn yn cofnodi ychydig o fanylion sylfaenol ac yn trefnu i’ch ffonio chi’n ôl gyda chyfieithydd Cymraeg. Gallwch chi hefyd anfon negeseuon e-bost Cymraeg. Mae gennym lawer mwy o wybodaeth am riportio cam-drin.
Tips and advice to help cope with coronavirus (COVID-19)
Visit our coronavirus advice hub for tips and advice for parents and carers - from talking to a child worried about coronavirus to taking care of your mental health and much more.
Childline also has a huge online community where children can get support from their peers on message boards and use expert resources to help them through any issue they're worried about.
If adults are worried about children they can get advice on 0808 800 5000 or help@nspcc.org.uk.
More advice and support
Every call is important to us
We understand how upsetting it can be to think a child’s in danger. And we know it can be difficult to know what to do. Having those conversations means that we can protect children in abusive situations by reporting concerns to children's services and/or the police.
In additional to our general helpline, we have dedicated helplines which work in partnership with other agencies and offer advice on issues such as FGM, online safety, gangs and modern slavery.
Every call, email and form is important to us - even if you have a question or simply want reassurance.
Contact us
Contact our trained Helpline professionals by email or our online form.
Due to an increase in demand across our service, our voice Helpline is currently operating between the hours of Monday to Friday, 10am - 4pm. However, you can contact us 24 hours a day by email at help@nspcc.org.uk. It's free and you don't have to say who you are. If you think a child is at immediate risk of harm, please call the police on 999.
How the NSPCC can help you
Information Service
Our free service for people who work with children can help you find the latest policy, practice, research and news on child protection and related subjects.
For more information, call us or email help@nspcc.org.uk
