What would taking part involve?
Once you've decided to take part you'll follow these steps:
- Download the app and set up your account with your practitioner.
- Use whatever parts of the app you want to, as often as you like.
- Discuss how you’re getting on at each session with your practitioner.
- Use the app for at least 3 months, or until your sessions end.
- Let us know what you think of the app.
How to get the app
- You can only access the app with login details provided by your practitioner.
- Keep your login details private to make sure only you can see what you write in your journal.
- You can then download the app from the Apple app store, (the app is currently only available for iPhones.)
- You can't change the email or password for the account. But you can change your username in your profile.
How your information will be used
The app developer, Medopad, will send the NSPCC details about how often you and others testing the app have been using it. They'll not use your name or personal information. Nobody will see anything you've written. This will help us see how the mood journal is being used.
Your feedback will help us with an evaluation report about the app. But your name won't be used. We won’t tell anyone what you said unless it makes us worry that you or someone else is at risk.
Your information will be kept safe and secure. Reports will mostly be used internally by the NSPCC. Some companies helping us with the project will also see the reports. But they'll only see anonymised data. These reports will help us decide whether to keep testing the app.
Once you've finished testing or your sessions end you'll discuss with your practitioner if you'd like to keep using the app and decide together if it’s OK to do so.
If you don't want to use the app anymore we'll close your account. The best way to keep any content from the app is to take screen shots of it. We can send your content to you within 6 months of your account closing but it’s very difficult to do this securely. After 6 months your content will be permanently deleted.
We may want you to test the app for longer, as long as you're happy to keep using it.
If you have questions or concerns
About the app
If you have any questions about the app or have any issues with it, email our Digital Production Team at firstname.lastname@example.org
You can report a concern about any part of the test in 1 of the following ways:
- contact an NSPCC member of staff, volunteer, or local office
- email email@example.com
- or call 020 7825 2775.
To help us respond to your comment or concern, tell us it's about the “LTFI/ P&R digital enhancements study” and give your full name and contact details.
You can also write to the NSPCC Information Service at: Weston House, 42 Curtain Road, London, EC2A 3NH.
Ready to go?
If you'd like to get involved, speak to your practitioner at your next session and they'll get you started. They can also answer any questions you have about the app or testing process.